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Shipping policy

Shipping Policy

Last updated: [7/22/2024]

1. Shipping Rates & Delivery Estimates

We offer the following shipping options:

  • Standard Shipping: [$5.00] – Estimated delivery time: [3-5] business days.
  • Expedited Shipping: [$16.00] – Estimated delivery time: [2-3] business days.
  • Overnight Shipping: [$25.00] – Estimated delivery time: [1] business day.

Delivery times are estimates and commence from the date of shipping, rather than the date of order. Delivery times are to be used as a guide only and are subject to the acceptance and approval of your order.

2. Shipment Processing Time

All orders are processed within [1] business days. Orders are not shipped or delivered on weekends or holidays. If we are experiencing a high volume of orders, shipments may be delayed by a few days. Please allow additional days in transit for delivery. If there will be a significant delay in the shipment of your order, we will contact you via email or telephone.

3. Shipping Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped containing your tracking number(s). The tracking number will be active within 24 hours.

4. Customs, Duties, and Taxes

Cart before the Horse Productions LLC is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

5. Damages

Cart before the Horse Productions LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim. Please save all packaging materials and damaged goods before filing a claim.

6. International Shipping Policy

We currently do/do not ship outside [Country]. If applicable, please include information about international shipping rates, customs fees, and delivery timeframes.

7. Returns Policy

Our [Return & Refund Policy](link to your return policy) provides detailed information about options and procedures for returning your order.